# Botpress

> Full-stack platform for building and managing AI agents

Source: https://dailyaitools.ai/tools/botpress/ (dailyaitools, a tracker of AI tools; no ratings or reviews)

## Key facts

- Category: Agents
- Price: Free plan, then $150/mo
- Free plan: Yes, free plan, then $150/mo
- Works on: Web, API
- Integrates with: WhatsApp, Slack, Messenger, Zendesk, Intercom
- Website: https://botpress.com
- Verification: Checked against the vendor's pages on October 17, 2026, prices included.

## What it is

Botpress functions as an AI agent and customer support platform that blends natural language logic with structured automation. Agents coordinate multi-step actions across external systems, handle support tickets, or escalate to human staff with full conversation history. The infrastructure runs on AWS with SOC 2 compliance and governance controls like the Policy Agent. Pricing scales on monthly conversation volume rather than per-seat software fees.

## Plans

| Plan | Price | Free-plan limit or note |
| --- | --- | --- |
| Free | Free | 100 conversations |
| Plus | $150/mo | 250 conversations/mo included |
| Team | $750/mo | 1,500 conversations/mo included |
| Enterprise | Custom | Custom pricing |

Prices as printed on https://botpress.com/pricing. Nothing is converted or annualized.

## Features

- Botpress Studio visual workflow and prompt design builder
- Retrieval-augmented generation with vector and file storage
- Context-aware human handoff for live agent escalation
- Botpress Tables for internal structured data management
- Policy Agent rules to govern outputs and prevent hallucinations

## Good fit for

- Customer support automation with multi-step workflows
- Deploying conversational agents across WhatsApp, Slack, and webchat
- Visual agent development with RAG and custom JavaScript actions

## Questions

### Is Botpress free?

Yes, Botpress has a free plan (100 conversations), as of October 17, 2026. Paid plans start at $150/mo.

### How much does Botpress cost?

As of October 17, 2026, Botpress lists 4 plans: Free, Plus at $150/mo, Team at $750/mo, Enterprise (custom pricing).

### How does Botpress measure conversation usage?

Any exchange with at least two end-user messages in a billing month counts as one conversation. For voice sessions, every three minutes is counted as a single conversation.

### What happens when an agent needs human assistance?

Botpress transfers the conversation to a human representative, passing along full message history, account details, and previous troubleshooting steps.

### Can developers extend Botpress workflows with code?

Developers can embed reusable JavaScript logic through Custom Actions and interact with the platform using official APIs and a JavaScript SDK.

## Sources

- https://botpress.com/llms.txt
- https://botpress.com
- https://botpress.com/pricing

Listed October 17, 2026.